BP CHARGE-MASTER, SOUTHGATE- MEQ

Original Email:

Dear department, BP,

This charger has only just been installed, less than two weeks now, and I have never seen it working. I have an EV and am frustrated that after calling customer services five times and mentioning you on Twitter to give you a nudge- still I haven’t even had a response.

Poor service, hasn’t been fixed, and residents are laughing at what is supposed to be a piece of positive progress.

Response:

Good evening Stephanos,

Thank you for your email.

We are aware of the fault and we have an engineer scheduled to attend this unit this Friday.

I apologise for any issue this might have caused.

Kind regards,

Sasha

BP Chargemaster

UC-e1553860358691

 

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