Original Email:
Dear department, BP,
This charger has only just been installed, less than two weeks now, and I have never seen it working. I have an EV and am frustrated that after calling customer services five times and mentioning you on Twitter to give you a nudge- still I haven’t even had a response.
Poor service, hasn’t been fixed, and residents are laughing at what is supposed to be a piece of positive progress.
Response:
Good evening Stephanos,
Thank you for your email.
We are aware of the fault and we have an engineer scheduled to attend this unit this Friday.
I apologise for any issue this might have caused.
Kind regards,
Sasha
BP Chargemaster
