Good afternoon Councillor Stephanos
I hope you are well and thank you for your letter dated September 21. I am a new resident to Enfield and moved on 24 July. I live on XX Grant Close and there is overgrown council land between XX & XX Grant close. The land is overgrown and the fence that was originally there has broken down. I am under the impression that this has been like this for a while and there has been calls to the council from the previous tenant and landlord.
I am the new tenant of XX Grant close and have called and emailed the council since I have been living here. The overgrown land is unsightly and also I am concerned about rhodents, insects coming into the house. There has been some extremely big spiders!!!
Your letter said to contact you if any issues, please could this land be cut down and cleared, also fence erected and fixed asap.
I also have called the council several times regarding my order of a kitchen caddy and food waste caddy so I can recycle. These were ordered in August and I have not received anything.
My contact number is XXXXX if you wish to discuss.
Dear Cllr Ioannou, Ms XXXX,
Thank you for your email. I have raised request with our operation to arrange the delivery of your brown bin as soon as possible. Please accept our apologies for the inconvenience caused.
Thank you for your enquiry regarding the above recently received in our Responsive Repairs Team to address.
I have had the opportunity to investigate the outstanding remedial work replacing fencing between Nos:10 and 11. Please extend our apologies to Ms XXXX for any inconvenience this may have had enjoying her new home.
Our records show a work order, ref 2386314/2 was issued through our inhouse contractor ERD to CBM external contractors. CBM apologies for the delay in completion of these works confirming they will commence the replacement fencing and post 1st December 2021.
I trust this addresses the issues raised in your enquiry. Should you have any further related queries please do not hesitate to contact me.