Dear Cllr. Ioannou,
Thank you for your enquiry related to the collection of refuse bins.
The matter has been raised with our service delivery manager, the crew members will be advised to ensure the bins are collected on the scheduled day. All the missed bins has now been collected from the Aldridge Walk.
The collection crews are always reminded of the standards we expect when working for the Council and the need to pay due care when carrying out collection duties.
I apologise for the inconvenience caused to the residents.
Please let me know, if further assistance required.