Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your enquiry.

The Commercial Waste team has advised me they delivered 4 x 660 metal containers in the week commencing 09.02.2026 and the old non-Enfield plastic bins have been removed.

It has been confirmed the collection day for this location is a Thursday.

The Waste Enforcement team have been tasked to visit the location to view if there is any evidence of fly tipping.

Should a missed collection be experienced of bulk bins, this should be reported by contacting the Customer Services team by telephone 020 8379 1000 or alternatively by Live Chat on the Enfield Council website.

I hope I have answered your enquiry.

Yours sincerely
Complaints and Information Coordinator
Environment and Communities Department

Original enquiry description:

Thank you for your assistance at the end of 2025 concerning uncollected rubbish for Manor House, Crown Lane, Southgate N14 5EP.

I regret to inform you that this is an ongoing problem; there is a further collection of rubbish that has accumulated over the past three weeks. This is clearly a health risk and some of the residents are families with young children.

Please may I ask you again to use you influence to rectify the situation before it escalates further. I am aware that there is an outbreak of measles within the Borough, and in my opinion the uncollected rubbish presents a similar health risk if not kept under control.

Photos of the recent rubbish build up are attached.

Yours Sincerely

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for raising concerns about vehicle idling on Mayfair Terrace, particularly near West Grove Primary School during drop-off and pick-up times.

We recognise that engine idling can contribute to poor air quality and can be particularly concerning near schools, where children and families are present. Reducing unnecessary idling is an important part of improving the local environment and supporting healthier school journeys.

While it is already an offence for a driver to leave a vehicle engine running unnecessarily while stationary, we will review the location and consider appropriate action. This may include engagement with the school, targeted awareness activity during peak times and reviewing whether additional no idling signage would be beneficial.

Experience shows that installing signage alone is unlikely to lead to a sustained change in driver behaviour, particularly in quieter residential streets.

It is worth noting that while signage can help reinforce the message, behavioural change is often most effective when supported by engagement and awareness campaigns. We will therefore consider the most proportionate and effective approach for this location.

Thank you for bringing this matter to our attention.

Best Regards
Communications officer

Original enquiry description:

Apparently on Mayfair Terrace in Southgate near West Grove School there is an increase in the number of cars that are idling as a direct result of school pickup and drop off times. Can this please be investigated? Maybe there can be some no idling signs? This would be helpful. Thanks

Dear Cllr Stephanos Ioannou,

Thank you for raising concerns regarding vehicles travelling the wrong way on Crown Lane in N14 and turning at the junction with Ashfield Parade.

We are concerned to hear reports that drivers may be disregarding the existing one-way and no-entry restrictions. Non-compliance of this nature presents a clear safety risk to other road users, including pedestrians and cyclists.

Where drivers are contravening a no-entry restriction, enforcement is primarily a matter for the Metropolitan Police unless camera enforcement is in place. We can explore whether further enforcement or monitoring would be justified.

We will arrange for the location to be reviewed. This will include checking the existing signage and road markings to ensure they are clearly visible, correctly positioned and compliant with current regulations. We will also consider whether additional measures, such as enhanced signing, carriageway markings or liaison with enforcement partners, may be appropriate.

Thank you for bringing this matter to our attention.

Best Regards
Communications Officer

Original enquiry description:

Can I please ask if the department has considered a report on the number of vehciles that are coming from the wrong side of crown lane on Southgate N14? Apparently residents are seeing more and more cars that are coming from the other side of the no-entry one way system and turning onto the junction of Ashfield Parade from the opposite end. Has this or can it be investigated please?
Thanks

CARRIAGEWAY IMPROVEMENT SCHEME: THE BOURNE N14 (NO.34 TO SOUTHGATE CIRCUS)

As part of Enfield’s investment for 2025/2026 in the Borough’s highway infrastructure, a section of the above road has been identified as requiring resurfacing, please see attached plan.  

ROAD CLOSURE

• RESURFACING: WEDNESDAY 18TH TO THURSDAY 19^TH MARCH 2026

• ANTI-SKID REINSTATEMENT: FRIDAY 3^rd APRIL 2026

• 21:00hrs to 05:00hrs

The scheduled dates could be subject to change due to any unforeseen circumstances.

Please find attached a copy of the letter explaining the works in full detail.

For further information on the planned carriageway improvement scheme, please email carriageway.resurfacing@enfield.gov.uk.

Thank you

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for taking the time to write and for setting out such a thoughtful proposal to recognise Amy Winehouses connection to Southgate.

We recognise that Amy Winehouse spent her formative years in Southgate. Her cultural impact is widely acknowledged, and it is understandable that residents would wish to see her legacy reflected in the place where she grew up.

Enfield Council has recently developed a long-term Southgate Masterplan Vision. This Vision has been shaped by engagement with local residents, businesses and young people, and sets out an integrated approach to future place and transport improvements in Southgate. A summary of this Vision has been published on Let?s Talk Southgate https://letstalk.enfield.gov.uk/southgate

As part of this work, the Vision includes the potential to integrate public art and cultural features that celebrate Southgates local community, identity and heritage. This creates a framework through which ideas such as artworks, memorials or other forms of cultural recognition could be explored in the future, alongside wider improvements to the public realm.

At present, there are no capital works planned in Southgate, and no funding has been allocated to deliver physical interventions. However, once budgets are confirmed and projects from the Southgate Vision move forward, ideas such as the one you have raised can be considered within that broader context and through engagement with the local community.
Any future proposals would need to be assessed alongside community priorities, deliverability and available funding.

We appreciate you taking the time to share your idea, and for highlighting the importance of celebrating Southgate?s cultural heritage. Engagement from residents helps to shape how places evolve over time, and your comments will help inform future thinking as opportunities arise.

Thank you again for getting in touch.

Best Regards
Journeys and Places

Original enquiry description:

Dear Southgate Ward Councillors,

I hope this message finds you well. I am writing as a local resident of Southgate to propose the consideration of a memorial plaque or statue in honour of Amy Winehouse, who grew up in our community.

Amy Winehouse spent her formative years in Southgate and was educated locally, attending Osidge Primary School and Ashmole Secondary School. Long before she became an internationally celebrated artist, she was very much a part of this neighbourhood. Her extraordinary talent went on to shape and redefine modern music, and her influence continues to be felt worldwide.

Despite this extraordinary connection, there is currently nothing in Southgate that recognises her legacy. As a community, we have relatively few cultural landmarks that place Southgate on the wider map. I believe that recognising Amy Winehouse in this way would not only celebrate both local heritage and international artistic achievement, but would also bring tangible benefits to the area.

A memorial plaque or statue honouring Amy would have the potential to attract visitors, music fans, and cultural tourists who already seek out sites connected to Amy Winehouse elsewhere in London. This increased footfall could benefit local businesses, raise Southgate?s profile, and encourage people to engage more deeply with the area?s history and character. In this sense, such a memorial would represent not only cultural recognition, but a modest and meaningful investment in the local community.

Amy was also proudly Jewish, and her upbringing here reflects the rich cultural and religious diversity of Southgate. Recognising her through a plaque or statue would not only honour her artistic contributions, but also acknowledge the community that shaped her ? and affirm our pride in one of Southgate?s most remarkable former residents.

I believe such a memorial would be warmly received by residents, serve as a point of cultural interest, and stand as a lasting tribute to a woman who changed the landscape of music forever.

Thank you very much for taking the time to consider this proposal. I would be grateful for any opportunity to discuss this further or to support the council in exploring this idea.

Yours sincerely,
(Resident of Southgate who forwarded this to me)

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your enquiry. I will work with the Councils Design and Print team to design a new sign to comply with the up to date Council branding guidelines and then procure a new sign to replace the old faded one.

I appreciate your patience while this is in progress.

Kind Regards,
Urban Greenspaces Business Support Manager

Original enquiry description:

Dear Team,
The sign of Grovelands park along Bourne Hill is seriously damaged, can we get it replaced please?
Thanks. Image attached

Case Reference: 101002027293

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your enquiry regarding the vegetation at the entrance to Grovelands Park from Bourne Hill, including concerns about the narrowing path and the overhanging tree from the neighbouring property.

Our team will lower the shrubs to allow more light in and cut them back to widen the path during the week commencing 2 February. In addition, the Highways team will inspect the location and will contact the relevant properties of concern regarding any overhanging vegetation.

Kind regards
Service Support Officer
Urban Greenspaces

Original enquiry description:

Please see the image attached of the entrance to Grovelands Park from Bourne Hill. Can it please be cut back as in the distance you can see the path becomes tighter. There is also significant overhanging from the property next door on the left of their tree.

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your enquiry regarding the damaged bollard on Bourne Hill,
This defect is already with our contractors and should be replaced within a week.

I hope this answers your enquiry

Kind regards

Original enquiry description:

Please see images attached of the bollard that has come unstuck and is damaged along Bourne Hill. Please can it be replaced? Thanks

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your enquiries regarding ongoing waste issues at three areas in Southgate.

I will be providing the responses for MEQ 101002013309 and 101002013314 as part of this response.

Enforcement Officers monitor Chase Side N14 and the surrounding locality and have been asked to keep an eye on the waste near to the old Maze Inn, by the Police Station and along Chase Side.

Drop in visits have been made to some of the businesses along Crown Lane regarding their Commercial Waste, to ensure they have an appropriate contract in place.

Any waste found by officers will be searched for evidence and formal enforcement action taken where sufficient evidence allows. Officers have been asked to refer back to me on any commercial waste findings, so that the business/businesses can be followed up with accordingly.

Kind regards,
Waste Enforcement Officer

Dear Mayor of London,

I am writing to express serious concern regarding the ongoing works at Southgate Underground Station, which from Monday 5 January until mid-March 2026 will result in the station operating as exit-only.

While I appreciate that maintenance and infrastructure works are necessary, the length of this restriction appears excessive, and the impact on daily commuters has been significant. Southgate is a key station on the Piccadilly line, relied upon by a large residential community for work, education, and essential travel. For over two months, passengers are being required to reroute via Oakwood, Arnos Grove, or Cockfosters using replacement bus services. This adds considerable time, cost, and uncertainty to already long commutes.

It is particularly concerning that no form of fare relief, subsidy, or compensation has been offered to those who must now use alternative stations and additional bus journeys through no fault of their own. Many commuters are effectively paying more — financially and in time — simply to access the same rail service they previously had locally.

I am also struggling to understand why the station cannot operate safely for entry with the stairwell and one operational escalator. Londoners are accustomed to stations functioning with reduced escalator capacity during works. Clear crowd management, timed entry if needed, and staff supervision would seem preferable to effectively closing the station for boarding altogether. Greater transparency on the specific safety or engineering reasons preventing partial operation would be appreciated.

This situation needs urgent review. Residents reasonably expect better mitigation planning and passenger support when such long disruptions are scheduled. I ask that you urgently engage with Transport for London to:

• Reassess whether partial entry operation can be restored safely
• Consider financial mitigation for affected commuters
• Ensure contractors accelerate works where possible and explore completing this project ahead of the scheduled deadline

Extended disruption without adequate alternatives or support undermines confidence in the network and places a disproportionate burden on local communities.

I would appreciate a response explaining the necessity of the current arrangements and what steps will be taken to reduce the impact on passengers.

Yours sincerely,
Councillor Stephanos Ioannou
Southgate Ward – London Borough of Enfield