Response details:
Dear Cllr Stephanos Ioannou,
Thank you for your enquiry.
All bus services operating in the capital fall under the oversight of TfL. I have passed these reports onto counterparts at TfL for their comment. The community can submit enquiries and reports to TfL directly via the contact details on their website.
The Council continues its own work of seeking to promote accessible and reliable bus services by improving infrastructure at stopping points and adding bus lanes and bus gates to its network where these will add benefit. It does this in partnership with TfL, with the latter being the body providing the scheme funding.
Regards
Traffic Engineering Manager
Environment and Communities Directorate
Enfield Council
Original enquiry description:
What is the council’s strategy on public transport?
Is there a strategy for bus services across the borough (who owns it?) and specifically the W9. Members are calling out the lack live tracking for the W9, to quote one member
Metroline who run W9 say the issue is for TfL to resolve. Without this we dont know when the next bus is coming which, given they are only at 15 min intervals, is a long wait, or as happened to me twice recently I walked off only for the bus to arrive at the stop a few moments later.
The committee reached out to the new provider and they responded. We are aware of the issues affecting the route times and all the digital apps in regard of W9 route. Unfortunately, these are not caused by Metroline system failures, and we are all relying on TfL to restore the correct information and tracking systems as soon as possible?