Dear Cllrs,
Thank you for your enquiry and apologies for the delay in responding.
I have checked our records and they show that the missed collection report made on 10 April was cleared and closed on 15 April.
I have noted the comments regarding the conduct of the crew and social distancing. Our collection crews have been briefed on social distancing. Keeping residents and our council officers safe is a top priority. We already have personal protective equipment (PPE) in place – made available items such as disposable gloves, overalls and aprons, face masks, hand sanitiser and disposable wipes. The inside of our vehicles are also being sanitised daily and crews are being asked to spend the minimum time in refuse trucks.
I have asked the supervisor to speak to the local collection crew directly to remind them of the recycling rules, the importance of treating all residents with courtesy and respect as well as collecting all bins as scheduled. We are sorry for the inconvenience caused on this particular day.
Kind regards,