Update on Quieter Neighbourhood monitoring report

I am writing to share the attached monitoring report for the “Arnos Grove and Morton Way” and “Queen Elizabeth Drive, Wynchgate and Park View” areas. Automatic Traffic Count (ATC) surveys were carried out between 12 and 18 June 2025 with input from residents who suggested data collection locations. Please see attached our previous correspondence on this.

The report sets out the approach to this data collection and the findings in detail. The report states: “The findings indicate that traffic volumes and speeds are broadly in line with what is typical for roads of their classification. While traffic volumes at some locations were measured as being above the Council’s goals for traffic volumes, these are generally limited and would require wider neighbourhood interventions, which are not considered appropriate at this stage.

Alongside this, opportunities for improvements in these areas are being explored through proposed schemes included in the wider Journeys & Places programme. These include the phased introduction of 20mph limits through the Safer Streets for Enfield initiative (details available here) and the New Southgate Station to Palmers Green Station Walking and Cycling Route (details available here).”


Cllr Ozaydin has given us approval to publish this report on the project page which we plan on doing tomorrow afternoon. Please let us know if there is anything in this report we can clarify before it is published. Once published, the underlying raw monitoring data will also be available on the Let’s Talk page to support transparency.


Please feel free to get in touch if you have any questions. 

Kind regards,

PAVEMENT IMPROVEMENT SCHEME- Lakenheath N14 (Saxon Way to Chase Road) South side

A section of the above road has been identified for pavement improvement. Please see the attached letter (which includes a plan) that will be delivered to residents shortly, notifying them of the works.

The work is scheduled to start on Monday 9th February 2026 and will last for approximately 5 weeks. The scheduled dates could be subject to change due to any unforeseen circumstances.

For further information on pavement improvement schemes, please see Road and Pavement Maintenance.

Kind Regards

MEQ- Support rough sleepers during the cold weather


Thank you for your enquiry regarding our arrangements to support rough sleepers during the cold weather.

I can confirm that when temperatures fall below zero in London on any day we activate our Severe Weather Emergency Protocol (SWEP) for rough sleepers. The protocol sets out the arrangements we put into place to ensure that all rough sleepers have support and access to emergency accommodation during extreme cold weather. This includes ensuring that we have sufficient rooms in John Wilkes House hostel and our emergency accommodation provision for rough sleepers. Under this protocol, we work with partner agencies to carry out prompt action to ensure all rough sleepers have the opportunity to access shelter. This includes working with our partners to share intelligence on anyone rough sleeping and ensuring that we have sufficient emergency accommodation available for any rough sleepers found by our outreach workers. Outreach sessions are stepped up to engage with rough sleepers, carry out welfare checks and offer them emergency accommodation.

Any rough sleepers housed during SWEP are supported under the “in for good” principle. This means that we will carry out a needs assessment for all rough sleepers and agree a support plan and move on plan to support them into a settled home wherever possible.

i have attached a copy of our rough sleeping SWEP protocol for further details.

I hope the above information is helpful. However, if you require any further information, please do not hestitate to contact me.

Yours sincerely,

MEQ- ‘Campaign to bin gum’

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your query regarding the ‘campaign to bin gum’

The signs, stickers, and stencils are provided free of charge by the Chewing Gum Task Force, as part of a nationwide campaign to tackle gum litter. This initiative is funded by major gum producers, with the aim of encouraging responsible disposal of gum.

The Chewing Gum Task Force campaign includes:

Fully funded signage (lamp post signs, bin stickers and stencils).
Behaviour change messaging proven to reduce gum littering.
No cost to the council for these materials all printing and delivery are covered by the Task Force.

Kind Regards
Performance and Improvement Manager
Environment and Street Scene
Environment and Communities Directorate

Original enquiry description:

Can the department please tell me the total amount of expenditure on the campaign to bin gum including the signage and the spraying painting across the pavement. It seems that this has been the case across the entire borough-would be good to know all the cost.

MEQ- Greenway Hedge Cutting

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your enquiry.

We acknowledge the concern raised. Due to staffing issues, the team was unable to complete the hedge cutting on the remaining side of Greenway during the previous visit. This work is now scheduled for completion this week.

Thank you for your patience while we work to resolve this.

Kind regards,
Service Support Officer
Urban Greenspaces

Original enquiry description:
I know you have explained the Lack of hedge cutting in Southgate but can I ask why one side of greenway was cut a few weeks ago and the other side has been completely left? Will they come back and do it? Its now November and our side has not been cut at all this year

MEQ- 5G Mast Green Dragon Lane o/s the Rugby Club

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your Members enquiry relating to concerns about a 5G mast in Southgate

Radiation levels are not monitored or measured by Local Authorities. I have searched the internet and it has provided the following:

In the UK, radiation levels are measured and monitored by several organizations:
The Health and Safety Executive (HSE) sets dose limits to protect workers and the public from ionizing radiation exposure.

Public Health England calculates average radiation exposure levels, which are about 2.7 millisieverts (mSv) per year.

The Office for Nuclear Regulation (ONR) assesses safety cases for nuclear facilities and ensures adequate protection against ionizing radiation.

The Ionising Radiation (Medical Exposure) Regulations 2017 govern the use of ionizing radiation in medical settings, ensuring safety standards are met.

These organizations work together to ensure safety and compliance with radiation regulations in the UK.

There was nothing mentioned about phone masts in particular but my initial thoughts would be the HSE would be best placed to consider the concerns raised.

Regards
Team Manager

Original enquiry description:

I have a resident asking for the measurement of radiation level of a 5G Mast. I have not done such an enquiry before hence I require some guidance on directing them to the right department?

Location is roundabout and actually at the top of Green Dragon Lane o/s the Rugby Club.

Thank you

MEQ- Ivy Road Open Space

Response details:

Dear Cllr Stephanos Ioannou,

A team visited this location and picked up 2 trolleys from this location.

Kind Regards
Supervisor
Street Cleansing

Original enquiry description:

There is an alleyway going to the Ivy recreational ground from Chelmsford Road, there are a load of ASDA trollies there on the pavement can they be cleared.

MEQ- Maintenance of Oakwood Park Road -The Vale -Winchmore Hill Road- Grass Verges and Hedges

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your enquiry.

The team are currently on site at The Vale for the week. Unfortunately, recent staff absences have caused some delays to our works in this area. However, additional resources have now been allocated, and with all other major shrub works completed, the teams will be focusing their efforts here until the works are fully completed.

If you would like to discuss this matter directly, the supervising officer would be happy to arrange a meeting at a convenient time.

Kind regards,
Service Support Officer
Urban Greenspaces

Original enquiry description:

Chioma mentioned on the 6th October that:

They are currently working on Oakwood Park Road and will then move on to The Vale, followed by Winchmore Hill Road.

Kind regards,
Service Support Officer

None of these roads have been done. What is actually going on? Officers saying they have been done and nothing is done? This is very bad disscomuinication

MEQ- Fountains Crescent N14 Fallen Tree

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your enquiry regarding a fallen tree on Fountains Crescent N14.

I can inform you that this was cleared yesterday by our In House Tree Team.

Yours sincerely,
Arborist Team Manger

Original enquiry description:

Very urgent, fallen tree blocking the entire road in Fountains Crescent N14. Image attached

MEQ- Access Road, Orchard Avenue N14

Case Reference: 101001860503

Response details:

Dear Cllr Stephanos Ioannou,

Thank you for your query regarding issues with the Access Rd, Orchard Avenue N14.

Checks have shown that all the access roads/alley ways leading to the rear of properties on Orchard Avenue are privately owned and are not managed by the Council. I also have no record of the Council installing an alley gate on any of the alley ways in Orchard Avenue, N14.

Please can you provide further details regarding the location of the Access Road on Orchard Avenue. I am also unclear what residents are using to block access and whether access is being blocked at the entrance of the access road or within the access road.

I am sorry that I am unable to provide a more detailed response regarding any actions I can take but will update you once I have further information.

Regards
Environmental Protection Officer
Environmental Protection

Original enquiry description

On Orchard Ave in Southgate N14 there is an issue with the Access Rd whereby it is continuously unlocked and it is managed by the local authority. This is caused significant Dumping and negligence by neighbours who keep on putting their neighbours in front of blocking access. Can I please ask if the council are looking to secure the gate for this access Rd? Thank you.